Been to the Grosvenor several times since moving out of the area. I was here to connect with family and friends for the holidays. I was looking forward to the breakfasts during Christmas. It was always delightful to have breakfast with Christmas carols. It was the same excitement this time. The food selection was not what I expected. I had had in the past, potatoes, sausage links. There were no potatoes, and sausage patties were salty and dry. I don't remembers the eggs tasting not like fresh eggs. I hope you are not using carton eggs. The staff is always the best, from the front desk to the maintenance man who responded quickly to fix a broken bed, necessitating in us being moved to another room. I was disappointed to notice that the rooms have looked dated as well as the bathroom is not as i remembered. Its a well used hotel, I get it, and the housekeeping dept. do their best to present a clean room. The hotel needs to be updated for sure. I do enjoy the fast coming and going of airport travelers. The lobby, reception and dining areas are really well appointed. Always look forward to the Sees Candies just a stone's throw away from the hotel.
Maria
Desember 2024
This hotel was great as a stopover for the airport due to a flight delay. There was a hotel shuttle for pick up and drop off although it doesn’t go in the middle of the day so be aware of that. The room was comfortable and I asked for a late check out which they gave me at no extra cost which was wonderful. The room was comfortable and there was a complimentary breakfast included. Overall, it was a comfortable day for an airport stopover.
Janette
September 2024
Unfortunately, I had to get back to the airport before breakfast was served.
Kathleen
Januari 2025
Several choices for breakfast presented on a steam table. The ubiquitous waffle machines were also available. It wasn't anything special until you compare it to what you get at other establishments.
Howard
September 2024
Hotel has a small bar and the bartender Miguel or Mick is incredibly friendly. Great place for a night cap after a 20 hour travel day. Shower in the room was nice and hot! 15 minute van ride to airport was exactly what we needed. Beware! Cars had been broken into while we were at hotel.
Jeff
Maret 2024
Very comfortable room; nice restaurant/bar; good breakfast buffet. Easy access to SFO via the free shuttle.
Jeffrey
November 2024
Good customer service, quickly got us a room at the last minute. Our original hotel booking turned out to be a dump and we could not get out of there fast enough.
Wayne
Oktober 2024
Comfortable hotel, and easy to get to the airport. The staff were friendly and helpful. We were able to store our luggage so we could return our rental car in the city. We needed to take an Uber to the airport because the shuttle starts at 5:00, but it was quick and easy. Our kids had a later flight and took the shuttle which was convenient for them. It was a great one night stay.
Pamela
Desember 2024
I chose this hotel because it was close to the airport. I was very pleasantly surprised at how nice it was. It was clean, well-lit, and even had a breakfast before heading out. The shuttle to the airport was extremely helpful, and enabled me to make an early flight on time.
Jaime
November 2023
-large bottles of shampoo,conditioner,showergel instead of small items( no plastic trash) -at breakfast buffet: china dishes and real cutlery instead of plastic,styrofoam, but alas throw away articles (cups,plates,cutlery) were offered and what was very strange to observe: many guests prefered those. -typically American breakfast:eggs with sausage,potatoes, waffles, toast, bagels,oatmeal -full restaurant and bar -friendly and helpful staff at the reception -walkable distance (10 minutes) to Longterm Parking Garage from where the free Airtrain takes one to every terminal
Marlies
Juli 2023