Best Western Plus Grosvenor Airport Hotel

Been to the Grosvenor several times since moving out of the area. I was here to connect with family and friends for the holidays. I was looking forward to the breakfasts during Christmas. It was always delightful to have breakfast with Christmas carols. It was the same excitement this time. The food selection was not what I expected. I had had in the past, potatoes, sausage links. There were no potatoes, and sausage patties were salty and dry. I don't remembers the eggs tasting not like fresh eggs. I hope you are not using carton eggs. The staff is always the best, from the front desk to the maintenance man who responded quickly to fix a broken bed, necessitating in us being moved to another room. I was disappointed to notice that the rooms have looked dated as well as the bathroom is not as i remembered. Its a well used hotel, I get it, and the housekeeping dept. do their best to present a clean room. The hotel needs to be updated for sure. I do enjoy the fast coming and going of airport travelers. The lobby, reception and dining areas are really well appointed. Always look forward to the Sees Candies just a stone's throw away from the hotel.

Unfortunately, I had to get back to the airport before breakfast was served.

Breakfast was DELICIOUS! Room was good, but I didn't get the room I had reserved/requested. They sent me an email for my request of an accessible room; to say they were able to accommodate my request, but that didn't happen either. We will always stay here when we travel out this way again. Hopefully next time we get the room we reserve! By the way, we ate dinner at the restaurant there and it was EXCEPTIONAL! Thank you!

Very comfortable room; nice restaurant/bar; good breakfast buffet. Easy access to SFO via the free shuttle.

Comfortable hotel, and easy to get to the airport. The staff were friendly and helpful. We were able to store our luggage so we could return our rental car in the city. We needed to take an Uber to the airport because the shuttle starts at 5:00, but it was quick and easy. Our kids had a later flight and took the shuttle which was convenient for them. It was a great one night stay.